St. George, Utah, beckons to renters with its stunning landscape, numerous outdoor activities, and a crime rate and cost of living that, per Neighbor.com, are lower than the U.S. average (46% and 2% less, respectively). So, as an investment property owner in this beautiful city with dramatic red-rock canyons and year-round warm weather, being a landlord here can be a good income-generating opportunity.
However, you need property management tools and tenant communication apps to succeed as a landlord in St. George's competitive rental market. Luckily, a tenant portal can provide you access to these essential technologies.
So, join our team at PMI St. George as we share the top benefits of investing in an online tenant portal.
Simplify Rental Payments
According to the Financial Brand, a survey of 2,000 U.S. adults regarding online bill payments found that:
- 65% paid a bill using mobile devices
- 54% used a biller-supplied online portal
- Three in ten like the convenience and flexibility of paying whenever and wherever
A tenant portal provides similar benefits, allowing tenants access to various online rent payment options, such as:
- Debit and credit cards
- Mobile banking apps
- Digital wallets
- E-checks
So, with a portal, renters have more ways to pay, making it easier for them to pay rent on time. They can also enjoy more convenience since they can pay from the comfort of their (rental) homes.
Ensure Prompt and Regular Property Upkeep
Innovative portals utilize rental property technology, enabling renters to file property maintenance or repair requests online. While the exact features vary from one portal to another, they often let users:
- Report issues by type and category
- Explain their concern in more detail through a text or chat box
- Provide updated contact information and the best date and time for a call-back or service schedule
- Attach photos or videos (such as in cases of roofing or plumbing leaks)
Most portals create tickets and notify landlords after tenants submit requests. Once you, the landlord, receive such notifications, you can schedule the necessary or requested service immediately with the appropriate contractors. Moreover, you can use your portal to inform tenants about scheduled property inspections or maintenance.
So, with an online landlord-tenant portal, tenants can have their problems resolved more quickly and efficiently.
Improve Tenant-Landlord Relationship
Another benefit of a tenant portal is improving tenant relations, considering it helps enhance communication and facilitates prompt property upkeep and repairs.
All that can help make tenants feel happier and more satisfied that they chose you as their landlord. The happier and more satisfied renters are, the more likely they'll renew their lease. Lease renewals, in turn, can help you generate a more stable income and avoid vacancies.
Ready to Reap the Benefits of a Tenant Portal?
Investing in a tenant portal can simplify rental payments, ensure prompt and regular property upkeep and repairs, and improve tenant relations. So, if you're ready to reap these benefits, PMI St. George is happy to help.
Our property management firm specializes in full-service solutions in St. George, UT, including providing landlord-tenant portals, property marketing, tenant screening, rent collection, and maintenance coordination. Our owner/broker, LeAnn Walters, brings nearly two decades of expertise as a real estate agent to the company. LeAnn also has an extensive property management, business, and construction background.
Connect with us today for a free property consultation!
